Our launch of a new domestic call center in Savannah, GA, last week garnered extensive local press coverage.
The Savannah area’s major daily newspaper, the Savannah Morning News, ran a news story that featured OnBrand24 hiring plans for the new call center facility (10 people have been hired so far, with capacity for between 75 and 100).
The story quotes Jeff Velodota, our Vice President of Sales and Southeast Operations, saying that OnBrand24’s growth “stems from its emphasis on accountability and transparency.” “All calls are recorded to provide clients with open access to agent conversations with customers. He said OnBrand24 also provides detailed reports that tabulate all calls, emails and chat interactions.”
Georgia Public Broadcasting also picked up on the announcement with a story entitled:“Savannah - New Home to Customer Call Center.”
Local television stations also covered the opening, including WSAV – Channel 3, which sent a production crew to our new call center services facility and interviewed Jeff.