The hospitality industry is open 365 days a year and so is OnBrand24. 24-hour customer service is essential in this industry, so when your customers need help with travel and car rental, hotels, trains, cruises, or airlines, our Hospitality call center agents are there to lend a helping hand as a seamless extension of your brand.
We’ve got your covered:
The travel and hospital industries are some of the most demanding for 24/7 coverage and communication. Your clients will expect real-time solutions, professional expertise, and multilingual agents and OnBrand24 is your right choice. OnBrand24’s core competence is providing quality customer support services supported by advanced technologies. Along with our vast US-based brick-and-mortar offices, OnBrand24 also oversees several locations nearshore and offshore adding to our geographical footprint.
We have a pool of bilingual agents skilled in the industry, and well-versed in working with multichannel Artificial Intelligence. We are PCI-DSS certified
Make OnBrand24 your hospitality call center partner to deliver an exceptional multichannel experience to your clients.
OnBrand24 serves the role of both semi and dedicated outsourced call center customer service or lead generation support team for many of our clients (they do not have either internal staff or another contact center running in parallel to us) and has evolved a model of call center service excellence for 30+ years designed to provide maximum ROI to our partners in an environment built to ensure maximum up-time and compliance with industry best standards.
