With over 30 years in outsourced customer service and outbound call center expertise, we combine reliable platforms with industry-leading technology to deliver top-tier customer experiences on a grand scale.
When you choose OnBrand24's outbound call center representatives as your partners, your company gains the assurance of skilled agents who epitomize professionalism, resilience against rejection – a common aspect of the outbound realm.
With 36 years of expertise, OnBrand24's outbound specialists boast an extensive background in diverse outbound projects.
Unlike the conventional call center agent, our outbound agent profile is distinguished by maturity and experience. With an average age of 37 and a college-educated background, they possess 3-5 years of valuable sales and call center experience. Additionally, our management diligently invests an extra 50 hours in intensive sales training, a program modeled after our successful partnership with Sandler Sales.
OnBrand24's outbound representatives possess the acumen and finesse needed to establish credibility and build rapport with your customers. Whether in B2B or B2C scenarios, our outbound representatives possess the adeptness required to engineer a prosperous outbound program for your business by:
We help you find, acquire, and engage customers across all channels. Our outbound call center service provides your company the contact center associates, training, facilities, technologies, and operational
expertise to create exceptional customer experiences across all touch-points.
OnBrand24 outbound call center outsourcing provides market research and customer surveys that help our clients understand buying trends and uncover potential new buyers. Uncover new customers and their buying plans.
[+] B2B Customer and Market Research
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OnBrand24 serves the role of both semi and dedicated outsourced call center customer service or lead generation support team for many of our clients (they do not have either internal staff or another contact center running in parallel to us) and has evolved a model of call center service excellence for 30+ years designed to provide maximum ROI to our partners in an environment built to ensure maximum up-time and compliance with industry best standards.
